4. Feedback, complaints and disputes
If the client wishes to give
Raising PDA Kids
feedback or is not happy with the provision of supports and wishes to make a complaint, the participant can email Kate Kleinau kate@raisingpda.com
If the client is not satisfied or does not want to talk to this person, at any time, they can make a complaint to the NDIS Commission. Complaints to the NDIS Commission can be lodged:
5. Goods and Services Tax (GST)
For the purposes of GST legislation, the Parties confirm that:
a supply of supports under this Service Agreement is a supply of one or more of the reasonable and necessary supports specified in the statement included, under subsection 33(2) of the NDIS Act, in the client's NDIS Plan currently in effect under section 37 of the NDIS Act;
the client's NDIS Plan is expected to remain in effect during the period the supports are provided; and
the client / client representative will immediately notify the provider if the client's NDIS Plan is replaced by a new plan or the client stops being a participant in the NDIS.